Did you open your account as a Hub Club member? Your Hub Club membership entitles you to some of these benefits and much more!

Request activation on your Account card. If you are not already a Hub Club member (upgrade and get R500 in discount vouchers), visit your nearest store or call the Hub Contact Centre on 0861 843 482 or 0861 888 899.

 * Excludes certain categories like airtime, gift cards and promotional items

Request activation on your Club / Account card. If you are not already a Hub Club member, visit your nearest store or call the Hub Contact Centre on 0861 843 482 or 0861 88 88 99.

You deserve to feel secure, so here’s some good news – as a Club member, you qualify for competitive insurance from reputable companies. We’ve tracked down some brilliant insurance products that will suit your needs and pocket!

Account Club members get automatic Card Protection cover (Credit Life Plan) AND access to the following insurance products when applying:
  • Superior Account Protection Plan
  • Funeral Plan
Monthly premiums will be debited to your account, so please make sure that you have enough credit available and that your account payments are up to date – if 3 or more premiums are unpaid, the policy will be terminated.


This plan pays out the outstanding balance on your Hub Account in the event of **death, retrenchment, critical illness and non-medical expense cover as a result of hospitalisation where the admission is for 3 consecutive days (T&C’s apply). To qualify for this awesome back-up, you just need to pay the required insurance premium and your Account will be covered for up to R15 000. Want to apply? You need to be between 18 and 65 years old, permanently employed in SA for at least 6 months, living in South Africa, in good health, and have a green SA ID book.


As if death weren’t traumatic enough, funerals are also very expensive. Take the pressure off the loved ones you leave behind by getting a funeral plan for as little as R12 a month (R5 000 cover). Just select the right option for you and remove the extra burden. Want to apply? If you’re under 65 years old, you’re guaranteed acceptance – no medical exams required. Up to 6 of your children and both parents are permitted on your policy, and you will be covered after a period of 6 months in the event of death from natural causes.


Whenever you claim, all premiums and your Account balance must be paid up to date. After the event you’re insured for, you need to notify us as soon as possible but within 120 days, by contacting the Hub Financial Services Department on 0861 88 88 99 or by fax on 086 609 6918. You can pick up a claim form from any Hub store or organise one through The Hub Financial Services Department. The claim form must be returned to the Hub within 30 days, together with any accompanying documentation. Once a claim is agreed, it will be settled according to the policy time frame.